Ensuring that when the primary CAD goes down, your response doesn't skip a beat.
Your primary Computer-Aided Dispatch system experiences unexpected downtime or loss of connectivity.
Dispatchers open the OutageResponse Web App on any device. It boots instantly, reading secure data directly from local storage.
Personnel handle determinant calculations, coordinate mutual aid cross-references, and track jurisdictions seamlessly without paper maps.
Once your network or primary software architecture stabilizes, telemetry data reconciles back without a breakdown in service delivery.
| Operational Challenge | Traditional Failbacks | With OutageResponse |
|---|---|---|
| Primary CAD Outage Drop | Chaos, physical binders, and lookup lag. | Instant transition, keyboard-driven search flow. |
| Cross-Jurisdiction Clarity | Flipping through paper maps for borders. | Color-coded agency logic instantly applied. |
| Data Security | Unencrypted fallback spreadsheets on flash drives. | Isolated browser sandbox with local encryption. |
| Updating Run Cards | Reprinting paper binders across every console. | Zero deployment updates instantly applied globally. |
AES-256 local encrypted sandbox storage
True offline PWA functionality
Engineered for high-security environments
Compatible with iOS, Android, macOS, & Windows
No. By implementing advanced Progressive Web App (PWA) configurations, the underlying application and database logic cache locally on your terminals. It is engineered to perform reliably when total network backhaul is compromised.
Data isolation is preserved via strict multi-tenant architecture. Cryptographic safeguards secure localized indexes directly inside specific browser sandboxes, preventing cross-contamination or peripheral access from other desktop environments.
Your agency configurations, determinant lists, and border rules are easily uploaded through our administrative portal. Once configured, adjustments propagate silently to all designated personnel next time their devices connect online.